Legal
Returns Policy
Return period
You may request a return within 30 days of purchase. Returns are accepted only in cases of errors or wrong shipment on our side.
Conditions
Digital services and already-consumed AI credits are excluded from returns. For eligible cases, a cancellation fee of 20% of the order value applies.
Process
Contact us at services@rezais.com with your order details. We review every request individually and respond within a few business days.
Refunds
Approved refunds are issued to the original payment method. Processing time depends on your payment provider.